Octopus Computers

Peterborough Microsoft Suite

At Octopus Computers we spend a lot of our week untangling messy inboxes, broken Excel files and confusing licences. If your team is in and around Peterborough and living in Outlook, Word, Excel or Teams all day, your Microsoft Office Suite is basically the engine of your business.

Peterborough Microsoft Office Suite experts for busy local businesses

We make sure that engine actually runs how it should: fast, secure and simple enough that people actually use the tools you’re paying for.

Octopus helping fight off viruses in your system

Why The Suite Supports Matters Right Now

Most small and mid-sized businesses in Peterborough are already on Microsoft 365, but very few are using more than a tiny slice of what they’re paying for. We see the same pattern again and again:

 

  • Staff only use 20 to 30% of the features available to them
  • The same manual processes run in Excel that could be automated
  • Teams is there, but everyone’s still emailing 20 versions of the same file around
  • Licences have grown “organically”, so you’re probably over-paying somewhere without realising

This isn’t just a tech issue, it’s a productivity leak. On typical projects we see:

 

  • 10 to 15% less time spent on basic admin tasks once workflows are cleaned up
  • Fewer support tickets because people actually understand how to use the tools
  • Noticeably better security posture simply by configuring what you already own

If your business is trying to grow, or just keep up with hybrid work, getting your Peterborough Microsoft Office Suite setup right is one of the easiest wins you can grab.

about us

Our Peterborough Microsoft Office Suite Services

Peterborough Microsoft Office Suite setup & migration
Moving from old Exchange, mixed email accounts, or outdated Office installs? We plan and run a smooth migration with minimal disruption, including mailboxes/calendars, OneDrive/SharePoint files, retention policies, and security from day one.

 

Licence review & cost optimisation
Microsoft licensing can get messy fast. We check what you’re actually using, remove waste (unused seats, wrong tiers, duplicates), and give you a clear report on savings and gaps.

 

Training that makes it useful
Short, practical sessions that help your team use Teams, SharePoint, co-authoring, automation (Power Automate), and better reporting in Excel/Power BI. 

 

Security & backup
Cloud doesn’t automatically mean safe. We set up MFA, conditional access, device and password policies, plus proper backup and recovery. We also run simple phishing awareness sessions.

 

Ongoing support
Fast help from a team that deals with Microsoft 365 issues daily, from Outlook and Teams to Word and Excel. One number to call, and we already know your setup.

Why Clients Choose Us

What Makes Our IT Support Stand Out

Fast, Reliable Helpdesk Support

Our helpdesk isn’t a faceless call centre. It’s a team of friendly, qualified engineers who take every issue personally. Whether it’s a password reset or a critical system failure, you’ll always get a real human who listens, acts quickly, and follows up to make sure you’re satisfied.

We’re available when you need us, by phone, email, or remote access, and our average response times are among the fastest in the industry.

Proactive System Care

We don’t wait for things to go wrong. Our proactive monitoring tools keep an eye on your systems 24/7, identifying potential issues before they cause downtime. It’s IT support that prevents problems, not just reacts to them.

From server performance and security patches to software updates and network stability, we make sure everything runs as it should, quietly and efficiently in the background.

On-Site and Remote Support

Some problems need a physical touch. That’s why our engineers are always ready to visit your office for hands-on support when it’s needed.

For everything else, our remote access tools mean we can jump onto your system and resolve issues instantly, no waiting around for someone to arrive.

IT Strategy and Consultancy

Technology isn’t just about keeping the lights on, it’s about helping your business grow.

We offer IT consultancy that aligns your systems with your goals, ensuring every investment supports your success. Whether you’re migrating to the cloud, upgrading hardware, or planning your digital transformation, we guide you every step of the way.

Cyber Security and Data Protection

Modern IT support goes hand-in-hand with strong cyber security. Octopus Computers integrates robust protection into everything we do, from endpoint monitoring and firewalls to backup and disaster recovery solutions.

Your data is your most valuable asset. We make sure it’s secure, compliant, and recoverable, always.

People-First IT Support

Human Support for a Digital World

We know how frustrating technology can be when it doesn’t work. That’s why we’ve built a culture based on empathy and communication. Our engineers don’t hide behind jargon. They explain things clearly, in plain English, and they genuinely care about your experience. When you call us, you’re not just a number in a queue. You’re a valued partner, and we treat your business like it’s our own.

 

That’s the Octopus difference. Scale with us today.

octopus computing logo
Decades of IT Excellence

An In-House Check To Do in Peterborough

If you answer “yes” to 3 or more of these, it’s probably time to have a chat with us:

  • You have no clear list of who has which Microsoft licence

  • Leaving staff don’t always have their access removed on day one

  • Your team still emails files back and forth instead of using shared locations

  • You’re not sure what would happen if someone deleted an important folder by mistake

  • People often say “Teams is confusing” or “I can never find anything”

  • You rely on one “Excel wizard” who is the only person that understands a key spreadsheet

None of these problems are unusual, they’re just risky and expensive to ignore.

How We Make a Difference

Why Choose Us?

A few reasons local organisations trust us:

  • We’re genuinely local –  you can meet us in person, not just in a remote call

     

  • We’ve supported a wide mix of businesses, from one-person consultancies to multi-site organisations

     

  • Our technicians work day in, day out with Microsoft Office Suite and Microsoft 365

     

  • We explain things in normal language for all to understand despite your knowledge

     

  • We’re happy to start small: one department, one process, one problem

     

We also keep an eye on new Microsoft features and quietly roll in improvements that actually make sense for your team, instead of chasing every shiny new thing just because it’s there.

octopus computing logo
How We Work

The Octopus Approach

We like to think of our approach as “support with purpose.” It’s not just about solving problems; it’s about making IT work for you.

Our team is proactive, transparent, and friendly. We communicate clearly, keep promises, and treat every challenge like it’s our own.

That’s why our clients stay with us for years — not because they have to, but because they want to.

Next-Generation IT Support

Talk To Us If:

 

– Cut wasted time in Outlook, Word, Excel, Teams and the rest

 

– Tighten up security without making life painful for staff

 

– Get your licensing under control and maybe even reduce costs

 

– Finally feel like Microsoft 365 is working for you, not against you

 

Your Trusted IT Provider

Our Benefits

Personal, Friendly Service

We speak your language and care about your success.

Proactive Protection

We stop problems before they start.

All-in-one Expertise

From cloud solutions to cyber security, everything under one roof.

Reliable Partnership

We’re here for the long haul, not a quick fix.

Talk To Our Team

Tell us how your team currently uses Microsoft Office, and we’ll give you a view of what could be improved. Even if you decide not to move forward yet, you’ll walk away with a better understanding of where your Peterborough Microsoft Office Suite is helping – and where it’s quietly holding you back. Contact us today!

Frequently Asked Questions

Most businesses use only a fraction of what they’re paying for. We help you configure Microsoft 365 properly, lock it down securely, streamline how staff work together and make sure licenses match your actual needs. You get better value, fewer issues and a single point of contact when something goes wrong.

Yes. We plan the migration carefully, run test moves where needed and schedule the main cutover at a time that minimises disruption. Email, calendars, contacts and files are moved securely, and we stay on hand to support staff so they know where everything is and how to access it.

We apply best-practice security settings across your tenant: multi-factor authentication, conditional access, secure sharing policies, device controls and regular reviews of suspicious sign-ins. We also help you with data loss prevention, backup options and staff training, because people are a big part of security too.

If something stops working as it should, you contact us first. We’ll diagnose whether it’s a local issue, a configuration problem or a wider Microsoft outage, then either fix it or help you work around it. You don’t have to battle with support portals or guess what’s going on – we handle that for you.

Definitely. We can run short, practical training sessions tailored to your team and how they work day-to-day. We also provide ongoing support, so when someone gets stuck in Teams, can’t find a file in OneDrive or has an issue in Outlook, they can just contact us and we’ll guide them through it.

Yes. We don’t just switch it on and walk away. We’ll sit down with you to understand how your team works, then configure things like Teams channels, SharePoint sites, shared mailboxes, permissions and file structures to match your processes. The goal is to make Microsoft 365 feel natural for your business, not force you to work around the technology.

For Compliance, Security & Peace of Mind