We’re Octopus Computers, and we’re the sort of people who actually enjoy untangling Office 365. We’ve helped countless businesses across the UK take control of Microsoft’s mighty toolkit – making it less “tech headache” and more “business superpower.”
We don’t just know Office 365. We get it. We know what works, what doesn’t, and how to make it fit the way you work – not the other way around.
Let’s be honest. Microsoft Office 365 works well when everything is set up properly. Email flows, files stay where they belong, and collaboration tools do what they’re meant to do.
When it isn’t configured or managed correctly, small issues quickly turn into daily frustrations that slow teams down.
That’s where we come in.
If you want it even cleaner, more corporate, or slightly warmer without jokes, I can adjust it further.
People often think Office 365 is just emails and documents. And sure, Outlook and Word are great, but that’s barely scratching the surface.
The real magic happens when everything starts talking to each other – Teams, SharePoint, OneDrive, Power Automate, Planner, the lot. When it’s all working together, your business can move faster, communicate better, and finally ditch that pile of “Version_Final2_RealFinal_THISONE.docx” files.
The trouble is, Office 365 has a lot of moving parts. It’s powerful, but it’s also… well, a bit overwhelming.
That’s where having a team of Office 365 experts who’ve been there, done that, and fixed the sync errors comes in handy.
We do more than just set up your Microsoft subscription and wave goodbye. That’s not our style.
We partner with you. We get to know your people, your pain points, and your ambitions. Then we make Office 365 feel like it was built specifically for your business.
Here’s what that looks like in practice:
Moving your business to Office 365 can sound terrifying – we’ve seen the faces. But we’ve done this so many times, we’ve turned it into an art form. We’ll migrate your emails, files, and systems with minimal downtime and maximum calm.
Already on Office 365 but feel like you’re using about 10% of what you’re paying for? We’ll fix that. We optimise your setup so it actually supports your workflow – not hinders it.
We’re not fans of jargon. We prefer showing your team how to actually use Office 365 in plain English – little tricks, hidden gems, time-savers. It’s all about making the tools feel natural, not forced.
We make sure your data, emails, and files are locked down tighter than a biscuit tin at 3 p.m. From multifactor authentication to compliance tools, we keep your business safe and sound.
When something breaks, we don’t hide behind a ticket system. You’ll get real people who pick up the phone, know your name, and actually care.
Regular maintenance, and smart diagnostics, so problems get fixed before they disrupt your work.
Instead of only working when there is an incident, we: monitor your system’s performance 24/7, run updates safely, and patch vulnerabilities before they’re exploited.
According to CompTIA’s 2025 study, businesses that have invested in proactive IT support experience fewer outages and increases in staff productivity.
We currently support local firms across Bicester’s retail, engineering, and hospitality sectors, giving them stability, scalability, and peace of mind.
Our helpdesk isn’t a faceless call centre. It’s a team of friendly, qualified engineers who take every issue personally. Whether it’s a password reset or a critical system failure, you’ll always get a real human who listens, acts quickly, and follows up to make sure you’re satisfied.
We’re available when you need us, by phone, email, or remote access, and our average response times are among the fastest in the industry.
We don’t wait for things to go wrong. Our proactive monitoring tools keep an eye on your systems 24/7, identifying potential issues before they cause downtime. It’s IT support that prevents problems, not just reacts to them.
From server performance and security patches to software updates and network stability, we make sure everything runs as it should, quietly and efficiently in the background.
Some problems need a physical touch. That’s why our engineers are always ready to visit your office for hands-on support when it’s needed.
For everything else, our remote access tools mean we can jump onto your system and resolve issues instantly, no waiting around for someone to arrive.
Technology isn’t just about keeping the lights on, it’s about helping your business grow.
We offer IT consultancy that aligns your systems with your goals, ensuring every investment supports your success. Whether you’re migrating to the cloud, upgrading hardware, or planning your digital transformation, we guide you every step of the way.
Modern IT support goes hand-in-hand with strong cyber security. Octopus Computers integrates robust protection into everything we do, from endpoint monitoring and firewalls to backup and disaster recovery solutions.
Your data is your most valuable asset. We make sure it’s secure, compliant, and recoverable, always.
Knowing Microsoft 365 isn’t about collecting certificates. It’s about understanding how it behaves in everyday use.
We’ve seen what breaks, what slows teams down, and what causes small issues to turn into constant interruptions. We know how people actually use email, files, and collaboration tools, not how they’re supposed to work in theory.
We keep track of Microsoft’s changes so you don’t have to. When something matters, we explain it clearly. When it doesn’t, we leave it alone.
You’ll get clear answers, sensible setup, and support that fits the way your business runs.
We always begin with a detailed IT audit, diving into your infrastructure, software stack, cyber defences, and network reliability. From there, we create a clear roadmap for smarter, faster, and safer systems.
Our key services include:
Every service scales with your business growth, so you’ll never outgrow your IT systems again.
Book a call: We’ll discuss about your setup, vulnerabilities, and goals.
Assessment & plan: We’ll audit your systems and provide a clear, fixed-cost roadmap.
Implementation: We optimise, secure, or rebuild your IT for reliability and performance.
Ongoing support: We monitor and maintain everything behind the scenes, so issues never catch you off guard.
We speak your language and care about your success.
We stop problems before they start.
From cloud solutions to cyber security, everything under one roof.
We’re here for the long haul, not a quick fix.
If you need help with Microsoft 365, get in touch.
You can ask a question, request support, or talk through a change you’re planning. We’ll review what you have and let you know the best next step.
Use the contact form and we’ll respond shortly. You can also contact us by phone or email.
Most businesses use only a fraction of what they’re paying for. We help you configure Microsoft 365 properly, lock it down securely, streamline how staff work together and make sure licenses match your actual needs. You get better value, fewer issues and a single point of contact when something goes wrong.
Yes. We plan the migration carefully, run test moves where needed and schedule the main cutover at a time that minimises disruption. Email, calendars, contacts and files are moved securely, and we stay on hand to support staff so they know where everything is and how to access it.
We apply best-practice security settings across your tenant: multi-factor authentication, conditional access, secure sharing policies, device controls and regular reviews of suspicious sign-ins. We also help you with data loss prevention, backup options and staff training, because people are a big part of security too.
If something stops working as it should, you contact us first. We’ll diagnose whether it’s a local issue, a configuration problem or a wider Microsoft outage, then either fix it or help you work around it. You don’t have to battle with support portals or guess what’s going on – we handle that for you.
Definitely. We can run short, practical training sessions tailored to your team and how they work day-to-day. We also provide ongoing support, so when someone gets stuck in Teams, can’t find a file in OneDrive or has an issue in Outlook, they can just contact us and we’ll guide them through it.
Yes. We don’t just switch it on and walk away. We’ll sit down with you to understand how your team works, then configure things like Teams channels, SharePoint sites, shared mailboxes, permissions and file structures to match your processes. The goal is to make Microsoft 365 feel natural for your business, not force you to work around the technology.
