Octopus Computers

Uppingham Microsoft Suite

Octopus Computers helps Uppingham businesses get Microsoft 365 working as a joined-up system. That includes Outlook, Teams, SharePoint, OneDrive, Word and Excel. We focus on practical outcomes like smoother day-to-day work, better control of data, and fewer avoidable IT issues.

Helping Uppingham Businesses Work Smarter Every Day

If your email is unreliable, files are hard to find, or your team is working across different devices and locations, Microsoft 365 can fix a lot of that. The difference is in how it is set up and supported.

Why Microsoft Helps Businesses

Microsoft 365 is still the core platform for many organisations because it covers the basics properly and scales as you grow. Done right, it helps you:

Work from anywhere with consistent access to email and files on a laptop, desktop and mobile
Keep one version of each document using OneDrive and SharePoint instead of emailing attachments back and forth
Improve teamwork with Teams chat, calls and meetings in one place, linked to the files you are working on
Stay organised with shared calendars, shared mailboxes and structured file storage
Strengthen security with features like multi-factor sign-in, access controls and better visibility of who is accessing what

Many businesses already pay for Microsoft 365 but only use the basics. Common issues we see are messy file storage, Teams being used like a meeting link only, and licenses that have grown over time without anyone checking value.

about us

What We Do For Uppingham Businesses

We start by understanding how your business works, how your staff communicate, where your files live, and what needs to improve. Then we put the right Microsoft 365 setup in place.

Setup and migration

Move email, calendars and files into Microsoft 365
Set up Teams, SharePoint and OneDrive properly
Configure devices for office and remote staff
Plan, test and cut over with minimal disruption

Licensing and cost control

Remove unused accounts
Put people on the right licences
Cut overlap and wasted spend
Give you a clear summary of options

Training

Simple, practical sessions on Teams, file sharing and co-authoring
Automation basics with Power Automate where it helps

Security and backup

MFA, access rules and sensible permissions
Backup and recovery in case of deletion or ransomware

Why Clients Choose Us

What Makes Our IT Support Stand Out

Fast, Reliable Helpdesk Support

Our helpdesk isn’t a faceless call centre. It’s a team of friendly, qualified engineers who take every issue personally. Whether it’s a password reset or a critical system failure, you’ll always get a real human who listens, acts quickly, and follows up to make sure you’re satisfied.

We’re available when you need us, by phone, email, or remote access, and our average response times are among the fastest in the industry.

Proactive System Care

We don’t wait for things to go wrong. Our proactive monitoring tools keep an eye on your systems 24/7, identifying potential issues before they cause downtime. It’s IT support that prevents problems, not just reacts to them.

From server performance and security patches to software updates and network stability, we make sure everything runs as it should, quietly and efficiently in the background.

On-Site and Remote Support

Some problems need a physical touch. That’s why our engineers are always ready to visit your office for hands-on support when it’s needed.

For everything else, our remote access tools mean we can jump onto your system and resolve issues instantly, no waiting around for someone to arrive.

IT Strategy and Consultancy

Technology isn’t just about keeping the lights on, it’s about helping your business grow.

We offer IT consultancy that aligns your systems with your goals, ensuring every investment supports your success. Whether you’re migrating to the cloud, upgrading hardware, or planning your digital transformation, we guide you every step of the way.

Cyber Security and Data Protection

Modern IT support goes hand-in-hand with strong cyber security. Octopus Computers integrates robust protection into everything we do, from endpoint monitoring and firewalls to backup and disaster recovery solutions.

Your data is your most valuable asset. We make sure it’s secure, compliant, and recoverable, always.

People-First IT Support

Human Support for a Digital World

For years, we’ve supported businesses, schools, charities, and families in and around Uppingham, helping them adapt as technology has shifted from paper files and desktop PCs to cloud platforms and flexible working. Through all that change, our focus has stayed the same: reliable, straightforward IT that works the way it should.

We work with organisations of all sizes, from start-ups to national companies, helping them stay secure, connected, and productive. Whether it’s day-to-day support, long-term planning, or solving an urgent problem, we take a practical approach.

We hold recognised industry certifications and keep our skills up to date, but what matters most to us is being dependable, responsive, and easy to deal with. Our aim is simple – to provide solid IT support you can trust, without the cost or complexity of building an in-house team.

Decades of IT Excellence

Security Gives You Peace of Mind

Data security isn’t just for big corporations – it’s essential for every business.

Microsoft 365 includes robust built-in security features, but they only work properly if they’re configured correctly. We make sure your systems are protected from day one:

Multi-factor authentication to prevent unauthorised access.
Encryption and secure file sharing to keep sensitive data private.
GDPR compliance built into your processes.
Regular monitoring and audits for total confidence.
Secure and productive.

We hold leading industry certifications, but what really sets us apart is our attitude – calm under pressure, committed to excellence, and always eager to help.

Clients often tell us it feels like having their own in-house IT department – without the overhead. That’s exactly the feeling we aim for.

How We Make a Difference

Our Process

Listen first: We start with a chat about what’s frustrating you and what you’d like to achieve.
Audit and plan: We review your current systems and build a roadmap that makes sense.
Migrate and configure – We set up your Microsoft 365 environment securely and efficiently.
Train and support – We stay with you until everyone’s confident, and we’re always on hand when you need us.

How We Work

The Octopus Approach

We like to think of our approach as “support with purpose.” It’s not just about solving problems; it’s about making IT work for you.

Our team is proactive, transparent, and friendly. We communicate clearly, keep promises, and treat every challenge like it’s our own.

That’s why our clients stay with us for years — not because they have to, but because they want to.

Next-Generation IT Support

Looking Ahead:
The Future of Microsoft Tools

Microsoft 365 keeps evolving. Teams, OneDrive and SharePoint are now the backbone of how many businesses communicate and manage files, especially with hybrid work. Octopus Computers helps you get the foundations right, then improves what matters most: tidy file structures, sensible access, reliable email, and secure collaboration. The goal is simple. Less time wasted, fewer headaches, and a setup your team can rely on every day.

Your Trusted IT Provider

Why Businesses Choose Octopus Computers

Personal, Friendly Service

We speak your language and care about your success.

Proactive Protection

We stop problems before they start.

All-in-one Expertise

From cloud solutions to cyber security, everything under one roof.

Reliable Partnership

We’re here for the long haul, not a quick fix.

Talk To Us About Microsoft 365

If you want Microsoft 365 to run smoother in your business, get in touch. We’ll ask a few quick questions about how you work, then recommend the best next step, whether that’s a tidy-up, a migration, training, or ongoing support. Contact us to find out more on how we help.

Frequently Asked Questions

We already have Microsoft 365 – why would we need an IT company to manage it?

Most businesses use only a fraction of what they’re paying for. We help you configure Microsoft 365 properly, lock it down securely, streamline how staff work together and make sure licenses match your actual needs. You get better value, fewer issues and a single point of contact when something goes wrong.

Can you move our emails and files into Microsoft 365 without issues?

Yes. We plan the migration carefully, run test moves where needed and schedule the main cutover at a time that minimises disruption. Email, calendars, contacts and files are moved securely, and we stay on hand to support staff so they know where everything is and how to access it.

How do you keep our Microsoft 365 data secure?

We apply best-practice security settings across your tenant: multi-factor authentication, conditional access, secure sharing policies, device controls and regular reviews of suspicious sign-ins. We also help you with data loss prevention, backup options and staff training, because people are a big part of security too.

What happens if something breaks or Microsoft has an outage?

If something stops working as it should, you contact us first. We’ll diagnose whether it’s a local issue, a configuration problem or a wider Microsoft outage, then either fix it or help you work around it. You don’t have to battle with support portals or guess what’s going on – we handle that for you.

Do you provide support for less technical businesses?

Definitely. We can run short, practical training sessions tailored to your team and how they work day-to-day. We also provide ongoing support, so when someone gets stuck in Teams, can’t find a file in OneDrive or has an issue in Outlook, they can just contact us and we’ll guide them through it.

Can you tailor Microsoft Office and Microsoft 365 to how our business actually works?

Yes. We don’t just switch it on and walk away. We’ll sit down with you to understand how your team works, then configure things like Teams channels, SharePoint sites, shared mailboxes, permissions and file structures to match your processes. The goal is to make Microsoft 365 feel natural for your business, not force you to work around the technology.