Technology is at the core of every business. From small family-run businesses to large manufacturing sites, having IT that works smoothly, securely, and without regular issues, can make all the difference.
We are your long-term solution to IT issues, helping Kettering businesses run more efficiently and safely, whilst saving you money.
With a decade of experience supporting organisations across Northamptonshire, nationally and internationally, we’ve seen how the right strategy can completely transform a company’s performance.
That’s why our approach isn’t just about troubleshooting. It’s about aligning technology with your business goals: making every device, server, and connection add measurable value rather than frustration.
Kettering has seen major growth in logistics, manufacturing, and service industries over the last few years. But with that growth comes greater digital dependency and greater risk when IT goes wrong. Choosing the right IT company isn’t about quick fixes; it’s about future proofing your systems.
Strategic IT Support: Through our system monitoring, system maintenance, and regular audits, we act before issues get too big. This allows us to identify and fix small issues before they become system downtime and lost revenue.
Cyber Security That Actually Protects You: According to a survey that the UK Government conducted in 2024: over 32% of businesses suffered a cyber attack in the last year alone. For small companies, the recovery cost can be devastating, averaging £1,200 per incident. Our approach combines firewalls, endpoint protection, staff training, and compliance audits. This helps businesses in Kettering strengthen their defences and meet GDPR guidelines.
Cloud & Hybrid Solutions Built for Local Firms: Whether you’re a manufacturer on Telford Way Industrial Estate or a service business in the town centre, cloud infrastructure offers flexibility and scalability. We help you choose the right setup; private, public, or hybrid to optimise performance and reduce costs. Many clients save between 20–30% annually after migrating with us.
Local IT Support, Backed by National Reach: Our engineers are based right here in the East Midlands. We’re a short drive from central Kettering, meaning we can be onsite fast if remote solutions don’t resolve an issue. You get local service with national expertise, the best of both worlds.
Each Kettering business has its own challenges, we take time to understand your business and design solutions around your goals.
Our helpdesk isn’t a faceless call centre. It’s a team of friendly, qualified engineers who take every issue personally. Whether it’s a password reset or a critical system failure, you’ll always get a real human who listens, acts quickly, and follows up to make sure you’re satisfied.
We’re available when you need us, by phone, email, or remote access, and our average response times are among the fastest in the industry.
We don’t wait for things to go wrong. Our proactive monitoring tools keep an eye on your systems 24/7, identifying potential issues before they cause downtime. It’s IT support that prevents problems, not just reacts to them.
From server performance and security patches to software updates and network stability, we make sure everything runs as it should, quietly and efficiently in the background.
Some problems need a physical touch. That’s why our engineers are always ready to visit your office for hands-on support when it’s needed.
For everything else, our remote access tools mean we can jump onto your system and resolve issues instantly, no waiting around for someone to arrive.
Technology isn’t just about keeping the lights on, it’s about helping your business grow.
We offer IT consultancy that aligns your systems with your goals, ensuring every investment supports your success. Whether you’re migrating to the cloud, upgrading hardware, or planning your digital transformation, we guide you every step of the way.
Modern IT support goes hand-in-hand with strong cyber security. Octopus Computers integrates robust protection into everything we do, from endpoint monitoring and firewalls to backup and disaster recovery solutions.
Your data is your most valuable asset. We make sure it’s secure, compliant, and recoverable, always.
We get how annoying it is when tech lets you down. That’s why our whole approach is built on empathy and clear communication. Our engineers don’t hide behind buzzwords – they talk to you in plain English and actually care about fixing the problem the right way.
When you get in touch, you’re never just another ticket. You’re a partner, and we look after your business as if it were our own.
That’s what sets Octopus apart.
Award-winning customer service and local reputation
A law firm we work with once described their IT setup as “chaos on a good day.” After migrating them to a new cloud-based system, downtime dropped by 90%, and their staff could finally collaborate seamlessly from anywhere.
A school struggling with old, unreliable hardware came to us for help. Within weeks, we replaced their infrastructure, trained their staff, and set up ongoing support – giving teachers and students technology they could depend on.
These stories aren’t just wins for us – they’re reminders of why we do what we do. Because behind every network and every server are people relying on us to keep things running smoothly.
We like to think of our approach as “support with purpose.” It’s not just about solving problems; it’s about making IT work for you.
Our team is proactive, transparent, and friendly. We communicate clearly, keep promises, and treat every challenge like it’s our own.
That’s why our clients stay with us for years – not because they have to, but because they want to.
Technology is changing faster than ever – AI, automation, hybrid work, and cloud computing are reshaping how we live and work.
Octopus Computers is right there at the forefront, helping businesses adapt with smarter, more flexible IT support. We’re investing in automation tools to predict faults before they happen, and expanding our training to keep our team ahead of every trend.
But one thing will never change: our human touch.
Because no matter how advanced technology gets, people will always need people they can rely on.
We speak your language and care about your success.
We stop problems before they start.
From cloud solutions to cyber security, everything under one roof.
We’re here for the long haul, not a quick fix.
At Octopus Computers, IT support isn’t just a service – it’s a promise.
That’s what makes Octopus Computers one of the most trusted names in IT support – not just for the technology we manage, but for the people we care for. Contact us today!
Internet speeds are usually dependant on 2 factors; line speed and local router/modem performance.
Line speed is the actual performance you are getting from the exchange to your property. If this is the issue, the best bet is to call your ISP (Internet Service Provider) and ask them to investigate.
Router performance is slightly harder to diagnose. If you get great speeds when you are cabled into the router but poor speeds over WiFi your router is most likely the problem. Similarly, if you are struggling with speeds throughout the premises or have “dead-zones” with no WiFi signal a good router will definitely help. There are also some fantastic re-broadcasters and mesh solutions which can help boost your WiFi.
We’ve found that most people have a “personal preference” for this. It does depend on how much you like to ‘hear’ from your antivirus software. Some of them are rather ‘noisy’ with lots of alerts and pop-ups while others silently work away in the background.
For businesses I would recommend ESET or Kaspersky. Kaspersky really is at the cutting edge of security software but ESET is also very strong.
For personal or home use I would recommend Bullgard or ESET. If you are in a pinch, a good free alternative is something like Avast.
This really depends what you use your machine for.
The user interface (ie: how it works) is very appealing on Apple machines, and they work very well together.
Not an easy question to answer; this depends a lot on your requirements. To know which laptop you need you should whittle down the options based on the following:
The ideal laptop for one person is, quite often, a terrible decision for another. One constant I would recommend however is getting something with a Solid State Drive (SSD). This adds enormous performance and speed to any laptop and will stop most of the annoying wait times!
In recent year lots of free email platforms have, sadly, been compromised. This includes @btinernet, @yahoo and @talktalk accounts. For personal use, we would recommend @gmail.com as the best option with an @outlook.com or even @icloud.com as alternatives.
For business email solutions you would need a proper hosted exchange. For the best solution, you should be using a cloud hosted exchange either with Microsoft or Google.
One final point; not all clouds are equal. There are lots of platforms out there which promise Office 365 email hosting (such as BT Business) but in reality this is a very stripped down version with limited functionality. For business email hosting, speak to an expert to check you have what you need.
When choosing a CRM you really need to invest the time in knowing your business processes. From there, you can build a very robust user requirement and find the solution you need.
Most businesses have a couple of unique aspects to them (such as an IT Support company) which will also help steer which platform is best for you. From there, separate those requirements into “must-haves” and “nice-to-haves”. This builds a scoring matrix against the platforms shortlist you will inevitably build.
Finally, early on you should distinguish between a contact management system and a customer management system. Contact management is build into most cloud hosted email solutions and, if you need something more complex, can usually be managed very well on free platforms. Customer management however often includes marketing communications, pipeline tracking and a level of process automation.
If you need to take things further than managing just the customers, you may want to look at an MRP or ERP solution which stand for Material Resource Planning and Enterprise Resourse Planning respectively.
