In the current economy of digital reliability, dependable IT infrastructure is a necessity, it’s the backbone of every successful business. Whether you’re a growing SME in Uppingham or a multi-site manufacturer operating across the East Midlands, we can ensure that your systems run securely, smoothly, and strategically.
At Octopus Computers, we go beyond traditional IT support. We’re not just problem solvers, we’re long-term IT partners. As a leading IT company in Uppingham, we will help your local business: reduce its downtime, strengthen its cyber resilience, and achieve measurable gains in productivity and profitability.
We have over a decade of hands-on experience supporting businesses across Rutland, the East Midlands, and the nation. We’ve seen how the right IT strategy can transform operational efficiency. Our focus is simple: align technology with your business goals so every server, system, and staff member performs at their best.
Strategic IT Support
Through our system monitoring, system maintenance, and regular audits, we act before issues get too big. This allows us to identify and fix small issues before they become system downtime and lost revenue.
For Uppingham’s growing commercial base, from boutique retailers to light manufacturers this means less disruption, more uptime, and stronger operational continuity.
Cyber Security That Protects More Than Your Data
According to a 2024 Survey by the UK Government, 32% of UK businesses experienced a cyber attack in the last year. Many small firms underestimate the risk, however; data recovery can cost over £1,200 per incident, not to mention the reputational damage.
Our cyber security framework combines:
This holistic approach gives Uppingham businesses confidence that their data, customers, and reputation are protected.
Cloud & Hybrid IT Solutions Tailored for Local Firms
From estate agents on High Street to engineering firms near Uppingham Gate, businesses are seeing cloud solutions’ potential for scalability and flexibility. Our cloud migration and management services have helped clients cut IT costs by 20–30% annually, while improving collaboration and security.
We offer guidance on choosing the right setup for you. We offer: public, private, or hybrid options based on your growth plans, data needs, and compliance requirements.
Local Engineers, National Expertise
Our head office is right here in Uppingham, which means we can be on your site quickly, if our remote solutions do not resolve your issues. We provide both proximity and expertise, the perfect combination for modern IT support.
Experience Across Industries: We bring 10+ years of experience supporting SME’s, national and international businesses, from logistics and education to retail and healthcare.
Transparent Communication: We believe in honesty over technical talk; no surprise invoices, just clear, actionable reporting and advice.
Customer-First Mindset: Every recommendation we make is designed around your business goals, not ours, as well as our award winning customer services.
Our helpdesk isn’t a faceless call centre. It’s a team of friendly, qualified engineers who take every issue personally. Whether it’s a password reset or a critical system failure, you’ll always get a real human who listens, acts quickly, and follows up to make sure you’re satisfied.
We’re available when you need us, by phone, email, or remote access, and our average response times are among the fastest in the industry.
We don’t wait for things to go wrong. Our proactive monitoring tools keep an eye on your systems 24/7, identifying potential issues before they cause downtime. It’s IT support that prevents problems, not just reacts to them.
From server performance and security patches to software updates and network stability, we make sure everything runs as it should, quietly and efficiently in the background.
Some problems need a physical touch. That’s why our engineers are always ready to visit your office for hands-on support when it’s needed.
For everything else, our remote access tools mean we can jump onto your system and resolve issues instantly, no waiting around for someone to arrive.
Technology isn’t just about keeping the lights on, it’s about helping your business grow.
We offer IT consulting that aligns your systems with your goals, ensuring every investment supports your success. Whether you’re migrating to the cloud, upgrading hardware, or planning your digital transformation, we guide you every step of the way.
Modern IT support goes hand-in-hand with strong cyber security. Octopus Computers integrates robust protection into everything we do, from endpoint monitoring and firewalls to backup and disaster recovery solutions.
Your data is your most valuable asset. We make sure it’s secure, compliant, and recoverable, always.
We know how frustrating technology can be when it doesn’t work. That’s why we’ve built a culture based on empathy and communication. Our engineers don’t hide behind jargon. They explain things clearly, in plain English, and they genuinely care about your experience. When you call us, you’re not just a number in a queue. You’re a valued partner, and we treat your business like it’s our own.
That’s the Octopus difference.
Every partnership begins with an in-depth audit of your current system, diving into; infrastructure, software, cyber resilience, and connectivity. From there, we tailor a strategy to improve your systems’ performance, strengthen security, and scale with your growth.
Our Core Services are:
Each of our solutions are flexible and scalable, designed to grow alongside your business.
A law firm we work with once described their IT setup as “chaos on a good day.” After migrating them to a new cloud-based system, downtime dropped by 90%, and their staff could finally collaborate seamlessly from anywhere.
A school struggling with old, unreliable hardware came to us for help. Within weeks, we replaced their infrastructure, trained their staff, and set up ongoing support – giving teachers and students technology they could depend on.
These stories aren’t just wins for us – they’re reminders of why we do what we do. Because behind every network and every server are people relying on us to keep things running smoothly.
Technology is changing faster than ever — AI, automation, hybrid work, and cloud computing are reshaping how we live and work.
Octopus Computers is right there at the forefront, helping businesses adapt with smarter, more flexible IT support. We’re investing in automation tools to predict faults before they happen, and expanding our training to keep our team ahead of every trend.
But one thing will never change: our human touch.
Because no matter how advanced technology gets, people will always need people they can rely on.
We speak your language and care about your success.
We stop problems before they start.
From cloud solutions to cyber security, everything under one roof.
We’re here for the long haul, not a quick fix.
If you’d like to chat about improving your IT, we’re easy to reach. Send us a quick message and one of our technicians will get back to you with clear, practical guidance. We’re here to help you cut the stress out of your tech and keep your team working smoothly. Contact us today!
Internet speeds are usually dependant on 2 factors; line speed and local router/modem performance.
Line speed is the actual performance you are getting from the exchange to your property. If this is the issue, the best bet is to call your ISP (Internet Service Provider) and ask them to investigate.
Router performance is slightly harder to diagnose. If you get great speeds when you are cabled into the router but poor speeds over WiFi your router is most likely the problem. Similarly, if you are struggling with speeds throughout the premises or have “dead-zones” with no WiFi signal a good router will definitely help. There are also some fantastic re-broadcasters and mesh solutions which can help boost your WiFi.
We’ve found that most people have a “personal preference” for this. It does depend on how much you like to ‘hear’ from your antivirus software. Some of them are rather ‘noisy’ with lots of alerts and pop-ups while others silently work away in the background.
For businesses I would recommend ESET or Kaspersky. Kaspersky really is at the cutting edge of security software but ESET is also very strong.
For personal or home use I would recommend Bullgard or ESET. If you are in a pinch, a good free alternative is something like Avast.
This really depends what you use your machine for.
The user interface (ie: how it works) is very appealing on Apple machines, and they work very well together.
Not an easy question to answer; this depends a lot on your requirements. To know which laptop you need you should whittle down the options based on the following:
The ideal laptop for one person is, quite often, a terrible decision for another. One constant I would recommend however is getting something with a Solid State Drive (SSD). This adds enormous performance and speed to any laptop and will stop most of the annoying wait times!
In recent year lots of free email platforms have, sadly, been compromised. This includes @btinernet, @yahoo and @talktalk accounts. For personal use, we would recommend @gmail.com as the best option with an @outlook.com or even @icloud.com as alternatives.
For business email solutions you would need a proper hosted exchange. For the best solution, you should be using a cloud hosted exchange either with Microsoft or Google.
One final point; not all clouds are equal. There are lots of platforms out there which promise Office 365 email hosting (such as BT Business) but in reality this is a very stripped down version with limited functionality. For business email hosting, speak to an expert to check you have what you need.
When choosing a CRM you really need to invest the time in knowing your business processes. From there, you can build a very robust user requirement and find the solution you need.
Most businesses have a couple of unique aspects to them (such as an IT Support company) which will also help steer which platform is best for you. From there, separate those requirements into “must-haves” and “nice-to-haves”. This builds a scoring matrix against the platforms shortlist you will inevitably build.
Finally, early on you should distinguish between a contact management system and a customer management system. Contact management is build into most cloud hosted email solutions and, if you need something more complex, can usually be managed very well on free platforms. Customer management however often includes marketing communications, pipeline tracking and a level of process automation.
If you need to take things further than managing just the customers, you may want to look at an MRP or ERP solution which stand for Material Resource Planning and Enterprise Resourse Planning respectively.
